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Overview

Continuous application improvement and maintenance

Lower costs, increase customer and employee satisfaction, and simplify complex application portfolios using our expertise in managing and evolving application portfolios. Through the power of AI and GenAI, we transform your application operations with our proactive maintenance services, moving you toward an automated, analytics-driven process centered on client insights.

Our digital application management services help you manage and evolve entire portfolios over multiple technology platforms. Trust us to chart clear courses to meaningful transformation, as we help you navigate the challenges of today with a commitment to sustainability.


Modern apps require modern app management

This paper, written by Peter Marston, Research Director for Worldwide Intelligent Application Services at IDC, is a must-read for IT leaders who want to transform their application landscape with modern approaches and solutions.
Get the paper
Services

Our services

Service Management

Our experts bring a combination of organizational tasks and activities, based on industry best practices, that are designed to provide you with a high-value service.

Application Enhancements

Advance your applications through our maintenance program by implementing corrective, adaptive, preventative and perfective enhancements for your business.

AIOps and Automation

We use an automation-first approach while leveraging leading-edge GenAI capabilities and industry-best methodologies and practices that ensure optimal operational efficiencies for your environment.

Platform Management

From platform and middleware administration to patching and overall management, our team extends our services to be 100% certain we’re covering all aspects of your environment.

Sustainability Operations

Transform your business and gain increased opportunity for innovation and growth without disrupting social, economic or environmental progress.

Impact

Why NTT DATA

97%

renewal rate

22M

application incidents / requests resolved per year

200+

agile resources

9.5K

active clients
Client stories

Client stories

Growth, agility and a competitive edge through automation

HPHC enables digital transformation in healthcare

Hilton raises the bar for hospitality

Recognition

Awards and recognition

Gartner

Gartner | 2023

Ranked #2 in Gartner® Market Share IT Services: Application Managed Services, Worldwide 2023*

Related insights and resources

Unlock application management with data-led automation
Read more
Calculate technical debt with these eight steps
Read the blog
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*Gartner Magic Quadrant for Global WAN Services Analysts: Danellie Young, Gaspar Valdivia, Karen Brown, Lisa Pierce, 15 April 2024

**2023 Gartner,®Magic Quadrant™ Managed Network Services,

Analysts: Ted Corbett, Bjarne Munch, Lisa Pierce, DanellieYoung, Jon Dressel, Published 8 November 2023

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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