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Featured services
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Services
Alle Services und Produkte anzeigenNutzen Sie unsere Fähigkeiten, um die Transformation Ihres Unternehmens zu beschleunigen.
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Services
Network-Services
Beliebte Produkte
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Private 5G
Unser Cloud-nativer Secure-by-Design-Ansatz gewährleistet eine 24/7-Überwachung durch unsere Global Operations Centers, die Ihre Netzwerke und Geräte auf einer „As-a-Service“-Basis verwalten.
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Verwaltete Campus-Netzwerke
Unsere Managed Campus Networks Services transformieren Campusnetzwerke, Unternehmensnetzwerke sowie miteinander verbundene lokale Netzwerke und vernetzen intelligente Orte und Branchen.
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Services
Cloud
Beliebte Produkte
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Services
Consulting
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Edge as a Service
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Services
Data und Artificial Intelligence
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Services
Data Center Services
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Services
Digital Collaboration und CX
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Services
Application Services
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Services
Sustainability Services
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Services
Digital Workplace
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Services
Business Process Services
IDC MarketScape: Anbieterbewertung für Rechenzentrumsservices weltweit 2023
Holen Sie sich den IDC MarketScape -
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Erkenntnisse
Einblicke und RessourcenErfahren Sie, wie die Technologie Unternehmen, die Industrie und die Gesellschaft prägt.
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Erkenntnisse
Ausgewählte Einblicke
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Die Zukunft des Networking
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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So funktioniert Zero-Trust-Sicherheit für Ihr Unternehmen
Sorgen Sie dafür, dass Zero-Trust-Sicherheit für Ihr Unternehmen in hybriden Arbeitsumgebungen funktioniert.
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Erkenntnisse
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Lösungen
Alle LösungenWir helfen Ihnen dabei, den Anforderungen an kontinuierliche Innovation und Transformation gerecht zu werden
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Erfahren Sie, wie wir Ihre Geschäftstransformation beschleunigen können
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Über uns
Neueste Kundenberichte
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Liantis
Im Laufe der Zeit hatte Liantis, ein etabliertes HR-Unternehmen in Belgien, Dateninseln und isolierte Lösungen als Teil seines Legacysystems aufgebaut.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Karriere
Redefine customer service with digital solutions
Optimize operations, enhance efficiency and boost your business performance with our tailored customer service and interaction management solutions. We keep you at the forefront of industry trends, helping your business navigate and succeed in a dynamic marketplace by applying advanced technology and market-leading expertise. We provide exceptional customer support through ongoing innovation and superior service quality, enabling your team to focus on primary objectives. Partner with us for a progressive strategy for growth and improved customer interaction and service.
Our approach
We provide seamless, personalized customer experiences that are tailored to your business needs. Combining strategic consulting with advanced technology, we help you to enhance every customer touchpoint. By staying ahead of industry trends and anticipating future challenges, we help our clients achieve growth and operational excellence through forward-thinking solutions.
Our services
Leveraging sophisticated AI technologies, our customized services help you expand your customer base using efficient cross-sell and upsell tactics, while continually boosting responsiveness and satisfaction.
Why NTT DATA
45+
45K+
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Our tools and platforms
ForeSight, our agent-assist tool, boosts satisfaction and compliance by 96%, improves annual agent retention to 97% and enhances sales by 122%. It reduces average handle time (AHT) by 90%, improves new-hire proficiency and increases quality assurance by 7%, driving overall program growth and efficiency.
Client stories
Read how companies in various industries achieved their goals by partnering with NTT DATA.
Awards and recognition
NTT DATA has been recognized for its innovative use of technologies and solutions that help clients drive innovation.
Everest Group | 2024
Ranked #13 in BPS Top 50
HFS Research | 2024
Received recognition for innovative approach to customer experience with AI in EMEAL
Contact Center World | 2023
Best Contact Center — Mega, Americas
Contact Center World | 2023
Best Customer Service — Mega, Americas
CallMiner Listen | 2023
Customer-Focused Partner of the Year
Our partners
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