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Overview

Combining cloud collaboration and communication tools for an intelligent way of working

We guide organizations on their journey to Microsoft Teams, providing end-to-end service management and support, to realize their full potential and make their digital transformation a success. From planning and design engagement and fully-enabled global Cloud Voice to support and managed services, our Microsoft Collaboration Solutions enable our clients to take advantage of the entire Teams enterprise hub. Enable teamwork with persistent chat, calling and meeting capabilities, as well as easy access to the entire Office 365 suite.

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Easily enable high-quality telephony on Microsoft Teams

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Services

Our Microsoft Collaboration Solutions

Microsoft Teams Calling
We fully integrate cloud calling into Microsoft Teams with Operator Connect by NTT, providing simple, flexible Universal Calling Plans with full PSTN replacement.
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Operator Connect by NTT

Operator Connect by NTT enables user numbers and call plans in Microsoft Teams, along with carrier-grade telephony and first-class support services.
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Microsoft Teams Meetings

Leverage our expertise to realize the full potential of Teams. Easy content sharing, file storage and recordings ensure Teams is your new meetings and collaboration hub.
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Compliance Recording for Microsoft Teams

Protect your business and ensure you meet legal or compliance requirements with ASC Recording Insights, a Microsoft-certified native-built cloud solution for Teams, securely capturing multi-channel communications. Hosted in Microsoft Azure, it integrates seamlessly with your existing collaboration platform.
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Attendant Console

Empower users with call management capabilities seamlessly integrated into your collaboration platform. Receptionists get one consolidated view of call queues and contacts, enabling fast and easy answering and transferring of incoming calls.

Cloud Contact Center for Microsoft Teams

Genesys is an omnichannel solution allowing your customers to reliably and securely engage over the communications channel of their choice.
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Microsoft Teams live event

Internal and external enterprise events on a budget is possible. You can easily deliver studio-grade, high profile events from within the Teams application.
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FastTrack+

Benefit from our expertise as a Microsoft FastTrack partner and accelerate your organization’s move to Microsoft 365 – with no additional cost to your business, as it’s already part of your Microsoft subscriptions.
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Key outcomes

Key outcomes

Improve productivity

Teams reduces the need for meetings by improving day-to-day collaboration by keeping groups connected.

Reduce costs

Replace costly on-premises communication tools with cloud-based solutions which optimize traditional calling services and video conferencing solutions.

Increase collaboration

Real-time document collaboration saves time and frustration, with Teams providing a centralized location to access and edit documents collaboratively. 

Engage your workforce

A collaborative culture makes for a good workplace environment, positively impacting talent attraction and retention. 

Simplify communication

Unify calling with chat and meetings in Microsoft Teams, adding flexibility with integrated voice capabilities.

2021 Global Workplace Report

In this year’s research, we look at trends and drivers across the workforce (people and employee experiencer), work (connected digitization) and workplace (reshaping physical workspaces).  
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Success stories
See the connection: NTT, Microsoft and University College London

Connecting educators to deliver better learning outcomes

Partnering with Microsoft, we enabled UCL, with 13,000 staff and over 40,000 students, to consolidate their communication and collaboration platform into a simpler yet more powerful and cost-effective solution.
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See the connection: NTT and Jensen Hughes

Using Microsoft Teams and Cloud Voice led to 50% cost savings

Discover how engineering and consulting firm Jensen Hughes expanded their footprint, improved their offering and saved 50% on their communication costs.

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See the connection – NTT and Paradigm

Adding calls to Microsoft Teams to replace legacy phone systems

As a global building industry technology provider, Paradigm needed help to leverage their existing Teams license, simplify their telephony and enable significant cost savings.

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See the connection: NTT and Florida Crystals

Enabling effortless collaboration with Microsoft Teams

US-based Florida Crystals sought an experienced technology partner to help them improve employee collaboration and connect disparate communication tools. We enabled the transformation to a complete unified communications solution. 
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See the connection – NTT and Henkel

Enhancing global team collaboration with Microsoft Teams

We enabled Henkel to migrate their Skype for Business based telephony to a Microsoft Teams unified communication solution to optimize global collaboration.

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Related services
Partners

Partners

Microsoft

Why NTT

250 million

Monthly active Microsoft Teams users

4 million

Users enabled on Microsoft Teams

12 billion

Minutes of Cloud Voice

39

Countries with full PSTN replacement
Insights

Related insights and resources 

Migrating to Microsoft Teams
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Note

In April 2024, Dimension Data was rebranded as NTT DATA.

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