-
Featured services
-
Services
View all services and productsLeverage our capabilities to accelerate your business transformation.
-
Services
Network Services
-
Services
Cloud
Popular Products
-
Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
-
Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
-
-
Services
Consulting
-
-
Services
Data and Artificial intelligence
-
Client stories
-
Services
Data Center Services
-
Services
CX and Design
-
Services
Application Services
-
Services
Sustainability Services
-
Services
Digital Workplace
-
Services
Business Process Services
-
-
-
Insights
Recent Insights
-
The Future of Networking in 2025 and Beyond
-
Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
-
Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
-
-
-
-
-
Discover how we accelerate your business transformation
-
About us
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
-
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
-
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
-
- Careers
Redefine customer service with digital solutions
Optimize operations, enhance efficiency and boost your business performance with our tailored customer service and interaction management solutions. We keep you at the forefront of industry trends, helping your business navigate and succeed in a dynamic marketplace by applying advanced technology and market-leading expertise. We provide exceptional customer support through ongoing innovation and superior service quality, enabling your team to focus on primary objectives. Partner with us for a progressive strategy for growth and improved customer interaction and service.
Our approach
We provide seamless, personalized customer experiences that are tailored to your business needs. Combining strategic consulting with advanced technology, we help you to enhance every customer touchpoint. By staying ahead of industry trends and anticipating future challenges, we help our clients achieve growth and operational excellence through forward-thinking solutions.
Our services
Leveraging sophisticated AI technologies, our customized services help you expand your customer base using efficient cross-sell and upsell tactics, while continually boosting responsiveness and satisfaction.
Why NTT DATA
45+
45K+
30K
600K
Our tools and platforms
ForeSight, our agent-assist tool, boosts satisfaction and compliance by 96%, improves annual agent retention to 97% and enhances sales by 122%. It reduces average handle time (AHT) by 90%, improves new-hire proficiency and increases quality assurance by 7%, driving overall program growth and efficiency.
Client stories
Read how companies in various industries achieved their goals by partnering with NTT DATA.
Awards and recognition
NTT DATA has been recognized for its innovative use of technologies and solutions that help clients drive innovation.
Everest Group | 2024
Ranked #13 in BPS Top 50
HFS Research | 2024
Received recognition for innovative approach to customer experience with AI in EMEAL
Contact Center World | 2023
Best Contact Center — Mega, Americas
Contact Center World | 2023
Best Customer Service — Mega, Americas
CallMiner Listen | 2023
Customer-Focused Partner of the Year
Our partners
.svg?rev=774d9d770375429b87fbcd2c5861bf3f&la=cs-CZ&hash=C6B00493398DAD1E4FFF15F89849FF84){kind=icon}
