Technology Solutions
Support Services
Our tried and trusted Support Services deliver technical expertise for higher availability across all technology architectures and vendors, and are enhanced with license management and hardware-asset insights. Clients benefit from our expertise in software asset management, converged hardware infrastructure and subscription software across all technology infrastructures.
Keep assets up and running with technical expertise and superior delivery
Our Support Services are trusted by thousands of clients across the globe for consistent asset availability and performance.
Flexible services make it easier for you to balance the cost of supporting multitechnology infrastructures with mitigating the risk of downtime, 24x7, and our Services Portal reduces operational complexity.
We provide the tools, processes and expertise to deliver consistent user experiences from the core to the edge of your infrastructure.
Services
Software-defined Infrastructure Services
Our Support Services offers consist of two levels of SDI Services. Our SDI Services provide a lifecycle management model that can help simplify your software asset management and also provides you with the visibility and control to reduce operational complexity and accelerate time-to-value from software-defined technologies – all while ensuring the hardware asset availability you rely on today.
Our Support Services
Key outcomes
Key outcomes
Balance cost against downtime risk
Flexible service offers to provide the right level of support, enabling cost-efficiency without compromising asset availability.
Expertise and experience
Keep assets up and running with technical expertise, tools and processes that provide 24x7 multivendor support with unlimited use cases.
Optimization of in-house resources
Our SDI Service Plans are complemented by additional service capabilities to reduce the time in-house IT spend on routine tasks.
Lifecycle management
NTT’s Services Portal provides near real-time insights into the health and status of multivendor assets under contract.
Success stories
Partners
Partners
Why NTT DATA
9.9K
Organizations depend on our services
9.6M
Supported configuration items
Multivendor
Available in 58 countries in 14 languages
11K
Vendor certifications
Insights
Contact us
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