Driving customer experience excellence
NTT DATA and Genesys are both recognized global market leaders in customer experience. Together, we create superior customer journeys by connecting end-customers to your business ̶ whenever and wherever they are ̶ through their channel of choice. This approach increases your ability to retain customers, grow sales, compete and increase employee productivity, all ultimately reducing costs. We do this using our deep understanding of CX, with over 25 years of joint engagements and 330 joint customers.