2020 Global Managed Services Report 

Understand how smart sourcing delivers faster, more effective business outcomes

NTT Ltd.’s 2020 Global Managed Services Report provides an in-depth analysis into the challenges and opportunities felt by business and IT leaders. Specifically, it looks at how smart sourcing plays a vital role in helping global organizations rise above disruption. In a COVID-19 world, security remains a prime factor in the value service providers bring, as organizations reimagine transformation and navigate the impacts of a disparate workforce. Now more than ever is IT’s time to show its true value to the enterprise.

Assess your Managed Services Landscape 

The Managed Services Landscape assessment takes just a minute to complete and will help you get a sense for where you and your provider stand across the three themes identified in the research and what action you might need to take.