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Overview

Control communication asset lifecycles and expenses

Gain insight from data to maximize adoption, performance and budgets related to your unified communications and collaboration environment.

CLM simplifies the management of your communication assets and expenses. It gives you insights into your communications service and asset lifecycle – spend, usage and adoption – so you can make better strategic decisions, backed by data. Evidence-based recommendations tell you when your infrastructure is oversubscribed or underused, where you have inefficiencies and when it’s time to transform.

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Collaboration & CX

Rethinking TEM (mobile and IoT)

Read the white paper
Services

Communications Lifecycle Management (CLM) services

Data services

Optimize traditional or SDWAN network services to understand spend, and achieve efficiencies

Voice services

Optimize services and realize transformation based on robust analytics

Mobile

Enable employee engagement whilst controlling costs

IoT

Optimize your Internet of Things (IoT) services and achieve efficiency across your organization.

Cloud Cost

Simplify and leverage costs across Amazon Web Services and Microsoft Azure applications

Unified Communication & Collaboration + Call Accounting

Understand and utilize modern communications data to enhance customer and employee experience

Key outcomes

Key outcomes

Optimize the communication lifecycle 

Capture and analyze financial, usage, behavioral and quality data to detect and respond to changes that drive excess cost.

Evidence-based decisions

Evidence-based insight to lower cost and gain greater control across your voice, data, mobile, IoT, conferencing and cloud services. 

Accelerate transformation 

Rapidly find cost savings to deliver immediate returns and accelerate your digital transformation journey. 

Global delivery, local results 

Our global infrastructure, exceptional communication and network expertise, helps you implement CLM best practices wherever you do business. 

Why NTT DATA

Expertise

Leveraging strong global partnerships 

Reach

Partnering with industry-leading vendors

Support 

1 million collaboration seats across leading technologies 

Status

Only systems integrator with Apple, Microsoft and Cisco global partnerships
Insights

Related insights and resources 

CX and Design
Crossing the CX divide
Get the CX report
Cloud
2021 Hybrid Cloud Report
Read our cloud report
CX and Design
Jensen Hughes boosts productivity and saves 50% with Cloud Voice solution
Read more
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Note

In April 2024, Dimension Data was rebranded as NTT DATA.

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